We are not able to accept returns at our cafe locations. Items purchased online can only be returned through the mail. Please be sure all gear (non-coffee) items are returned or exchanged within 30 days of the purchase date. On the other side of the coin, we can’t accept returns on used gear that is in working order.
If your gear is faulty, we certainly want to make it right. We’ll gladly accept returns or exchanges on defective or unused items.
We’re happy to help you find something you’ll love. If you have any issues with your coffee, or if there are errors in your order, please contact us at within one week of receiving your order. However, we really want you to be happy with your purchase. We can’t accept returns on coffee due to its perishable nature.
